Privacy Policy

1. Information We Collect

We collect information that you provide directly to us, including:

• Name and contact information (phone number, email address)
• Yukti.AI onboarding details (First Name, Last Name, and Email ID entered when starting chat)
• Student's name, class, and academic preferences
• Information provided through enquiry forms, booking forms, and contact forms
• Communication records and chat transcripts when you interact with our staff or assistant

2. How We Use Your Information

We use the collected information for:

• Responding to your enquiries and providing information about our services
• Delivering personalized study resource recommendations, quiz suggestions, and portal navigation assistance via Yukti.AI
• Scheduling demo sessions, diagnostic evaluations, and consultations
• Communicating important updates about our services, new tests, and worksheets
• Improving our website, learning algorithms, and educational services
• Complying with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information only:

• With your consent
• To comply with legal obligations
• To protect our rights and property
• With service providers who assist us in operating our website and conducting our business (under confidentiality agreements)

4. Data Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information or chat records
• Opt-out of marketing communications

6. Cookies and Third-Party Advertising

Our website uses cookies to enhance user experience, remember preferences, and analyze site traffic. A cookie is a small text file placed on your device by your web browser.

Google AdSense and DoubleClick Cookies:

• Third-party vendors, including Google, use cookies to serve ads based on a user's prior visits to our website or other websites.
• Google's use of advertising cookies enables it and its partners to serve ads to our users based on their visit to our site and/or other sites on the Internet.
• Users may opt out of personalized advertising by visiting Google Ad Settings. Alternatively, users can opt out of a third-party vendor's use of cookies for personalized advertising by visiting www.aboutads.info.

You can choose to disable cookies through your browser settings, but please note that this may affect the functionality of our website and your ability to interact with certain features.

7. Yukti.AI Conversational Data & Retention Policy

When you interact with our automated learning assistant Yukti.AI (युक्ति), we handle your data with transparent privacy safeguards:

• Identification Collection: To start a conversation, visitors provide their First Name, Last Name (optional), and Email ID. This ensures we can address you personally and provide follow-up study guidance. These records are accessible in our secured administrative panel for academic support.
• Guest Ephemeral Chats: For guest visitors, conversation history is temporary. When you close the chatbot window, your previous chat messages are deleted from the browser session.
• Logged-in Session Persistence: When you sign up or log in, your conversation history is linked to your account profile so you can revisit helpful explanations, quiz links, and study advice at any time.
• User-Controlled Deletion ("Clear Chat Forever"): You have full control over your chat data. At any time, you can click the "Clear Chat" button in the assistant header to permanently and irrecoverably erase all stored messages for your session.

8. Children's Privacy

We do not knowingly collect personal information from children under 13 without parental consent. If you believe we have collected such information, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us:

Concept of Maths
Phone: +91 93722 82955
Email: conceptofmaths@zohomail.in
Address: Hira Kunj, Road No. 1, Sarna Toli, Kamre, Ranchi - 835222